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User Guide
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  Home >> User Guide >> Service
Return Policy Information

RETURN POLICY

All electric products and machines will be checked before ship out. your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open and check to make sure that it meets your order.

For any items, if there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video. Once it is verified, you can send the item back to us (customer assumes the shipping cost) only after you get our permission, and we will give you the corresponding refund.

Other information you should know:

1) Must be within 30 days of receipt in original condition.

2) Shipping and Handling fee is NOT refundable. GTS is not responsible for return shipping cost.

3) Customers are responsible for shipping costs and 10% restocking fee, unless the return is a result of an error on our part. If that’s the case, we’ll cover the shipping and no restocking fee.

Service

HOW TO ORDER

Walk In Order

There is a minimum purchase of $50, weekday 10:30 AM - 05:00 PM (ETS or EDT). Other time please make appointment for pick up.

Online Order

Same day shipping: All Orders must be made before 1pm EST or EDT via online or email, order placed after will be shipped out the following business day.

"Free shipping" only for Canada and USA address!!!!

Request Sample:

Only For Tattoo Artist and Tattoo Studio, you must be created an account, the account must be show your studio information, we only ship the samples to your studio address, please create one now. You only need pay a little shipping fee. (Some samples are NOT FREE)

 

 

 

About US
About US
Contact US
Payment
Pay by Credit cards
Pay by Paypal
Shipping
Canada Post
UPS
FedEX
Express Delivery
Service
Return Policy Information
Service
User Guide
User Guide
About Score
About user types

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Email:shop@greattattoosupply.com